Factory Service at Camp Winnebago: What to Expect

Factory Service at Camp Winnebago: What to Expect
Tips for making service appointments and ordering parts.

By: GoLife Staff

Every summer, Winnebago invites owners home to Forest City, Iowa, for a celebration like no other. Camp Winnebago is an opportunity for owners to gather together to enjoy activities, seminars, and entertainment, plus check out vendor and product displays, and so much more! All while making new friends with fellow attendees and employees from Winnebago. 

Not only is Camp Winnebago a great time to get all the fun stuff crossed off your list, it’s also a great time to cross off getting motorhome repairs done at the Winnebago Factory Service Center. July is one of the busiest months for our team at the Factory Service Center, and they continue to go above and beyond every year to ensure that Winnebago owners traveling from all over receive exemplary service on their motorhomes, especially during Camp Winnebago. 

If you plan on swinging by the Factory Service Center during Camp Winnebago, this blog post shares what you need to know before you go! Also be sure to read this guide with more tips and instructions for making an appointment other times of the year.

Making Service Appointments

During the week before, the week of, and the week after Camp Winnebago, appointments at the Factory Service Center look a little different. Instead of scheduling an appointment, customers head over to the Factory Service Center to sign up for service. 

During Camp Winnebago, customers can sign up for service at the Service Center. 

When signing up for service, you’ll want to be as specific as possible when explaining what work you want to have done on your motorhome. This will help the parts analysts get you the correct parts needed for your repair, and it will help the technicians better understand what needs to be fixed.

Tip: You’ll want to know your serial number and have a cell phone number ready when signing up for service!

Service Lists are made by 5 p.m. each day and are posted at Friendship Hall, the Factory Service Center, and in the Camp Winnebago App. 

Be sure to check at one of these locations after you sign up for service to find out your time for repairs. To keep things running smoothly, it’s important to show up with your unit on time. If you are on standby, it’s still important for you to show up on time since technicians will be sent to your unit once they are available. 

During service, you’re free to head back to Camp Winnebago, or you can wait in the Factory Service lobby. The lobby even has a coffee bar for you to enjoy while you wait! Just be sure not to leave without talking to a technician, and keep your phone on you at all times.

Please note that when you register for Camp Winnebago, you will be prompted to list any motorhome service you might wish to have done as part of the registration process. This does not guarantee you will get service, but it does help our friends at the Factory Service Center plan ahead and know what services people might be coming in for during Camp Winnebago.

What Can I Get Service On?

When you sign up for service during Camp Winnebago, you are limited to seven minor motorhome items. Major repairs can take longer, and with the heavy traffic that Camp Winnebago brings in, it can be hard to get everyone's repairs taken care of if a limit were not in place. Examples of minor repair items are faucet leaks, window leaks, door adjustments, etc. 

Guests looking at getting major repairs done will need to come earlier before Camp Winnebago and set up an appointment, or stay after and make an appointment. 

While members from Winnebago Towables will be onsite at Camp Winnebago, please note that the Factory Service Center in Forest City is only able to service motorhome products.

Tip: During the three-week time period around Camp Winnebago, please know that no service contracts or extended warranties are accepted at this time.

Ordering Parts

Some repairs and fixes are so simple you can do them yourself! If you decide you want to buy parts from the Winnebago Factory Service Center and take them with you, you can call ahead and order your parts to be available for pickup from the Factory Service Center.

It is asked that you call and order your parts at least three weeks in advance before you intend to be in town to ensure the parts will have enough time to arrive at the Factory Service Center. 

If you know what parts you need and are interested in ordering parts to be available for pickup, please call the Winnebago Factory Service Center at (641) 585-6949. Our friendly staff is happy to assist you! 

Tip: Remember, if you are a GoLife Perks member, you receive 10% off parts and accessories in the Factory Service Center.

Find out dates and registration information for Camp Winnebago here.