A Message to Our Owners

Winnebago’s first priority is the health and well-being of our customers, employees and the communities we serve.  We continue to provide parts and technical support to our dealers as they adjust operations based on local, regional and national developments regarding COVID-19.

To support our customers, Winnebago will provide goodwill repairs and replacement parts for 60 days beyond the expiration of any current New Vehicle Limited Warranty for those owners whose warranty expires during the months of April and May 2020. The goodwill repairs and replacement parts will cover the same items that would have been covered under the New Vehicle Limited Warranty. The goodwill repairs and replacement parts are our effort to mitigate any repairs that were impacted as a result of the COVID-19 response. Our goal is to provide added assurance to owners and dealers that Winnebago repairs that would have been covered under the New Vehicle Limited Warranty will not be affected due to dealer closings or necessary travel constraints.

To assist Winnebago owners, many dealers are offering mobile service appointments, prioritizing service and roadside support, and are increasing their level of online interaction. Because of the rapidly changing situation, we strongly recommend you contact your dealer prior to your visit.

Please stay safe and as always, thank you for your business and support of Winnebago.

How do I identify my motorhome?

Identify Your RV will provide important information regarding your Certification Label and Option Codes.

How do I locate my nearest Winnebago dealer?

Use the Dealer Locator to find an authorized Winnebago dealership near you.

How can I contact my chassis manufacturer?

For questions related to the engine, transmission, suspension, etc. you should contact the chassis manufacturer directly:

How do I obtain a schematic for my motorhome?

Wiring and Plumbing diagrams for current production, and dating back to 1990, can be found at Service

How do I contact the vendor for an appliance or feature in my motorhome?

Visit the Supplier Links section of our website.

How do I maintain the exterior of my motorhome?

The following links will provide useful information regarding caring for the exterior of your motorhome:

How do I maintain the interior of my motorhome?

The following links will provide useful information regarding caring for the interior of your motorhome:

How do I operate the Infotainment System in my motorhome?

If you would like to stream videos to the TV screens in your motorhome, view this short video.

If you would like to view a video or photos stored on a USB flash drive, view this short video.

How do I adjust my MobilEye system?
How do I recalibrate my leveling jacks?

Watch a short video showing how to reset the zero point on your Power Jack leveling system.

How do I find if there are any “Open Recalls” on my vehicle?

Contact Winnebago Customer Assistance at [email protected] or 800-537-1885 with your Winnebago Body Serial Number.

How do I set up my motorhome at a campsite?

Visit Setting Up for some general tips.

How to use “house mode” in Journey, Tour & Grand Tour Coaches

Visit House Mode for a quick demo.

How do I order parts for my motorhome, obtain parts pricing or check on the status of an ordered part?

Genuine Winnebago Parts and Accessories are available exclusively through authorized Winnebago Motorhome dealers.  Our dealers have the training and experience to assist you to get the right parts for your motorhome.  Winnebago Motorhomes does not sell parts directly to customers. 

You can find an authorized dealer anywhere in the US or Canada using the dealer locator found here.  Winnebago dealers are able to take orders over the phone and can drop ship parts directly to you from the factory – no matter where you are traveling.

Many Winnebago dealers can also assist you via the internet.  Simply search “Winnebago Parts” on Google or other search engine.

Please contact or visit your Winnebago motorhome dealer for parts assistance and sales.  Winnebago is no longer able to sell parts, provide pricing or provide the status of parts orders directly to motorhome owners.

 

Can I come to the factory for service?

Yes. Winnebago has a Service Facility to assist you with warranty and retail repairs. You can contact our Service Facility directly to set an appointment at (866) 311-7133.

How can I obtain a build sheet for my motorhome?

Contact Winnebago Customer Assistance at [email protected].net or 800-537-1885 with your Winnebago Body Serial Number.

How do I update my address or contact information?

Fill out the Owner Change of Address form.

How do I register a previously owned Winnebago?

Fill out the Second Owner Registration form.

What should I do if my HDMI Matrix isn’t delivering a picture to one of my TV screens?

The problem is often simply a disconnected cable. View this short video for help with diagnosis.

What should I do if my generator is running but I do not have A/C power?

The problem is often a tripped breaker. View this short video for help finding and resetting your A/C power breakers.

How do I resync the Power Gear slide out?

Watch a short video showing how to resync the Power Gear slide out.

Will high altitudes change how my LP appliances operate? What can I do?

Probably. At higher altitudes, air contains less oxygen and may prevent proper LP operation. For a flame to keep burning, it requires the right mixture of fuel (propane) and air (oxygen). Too much or too little of either and the flame will go out, or burn inefficiently.

Some appliances have an adjustable air intake to adjust the air/fuel mixture. Please consult your specific appliance operator’s manual for instructions on high altitude operation. Depending on how high above sea level you are, you may be able to adjust the air intake to get proper operation.

If your appliance doesn’t have an adjustable air intake, you might try a smaller orifice. At high altitude, there is not enough air getting to the appliance to create the right air/fuel mix, usually creating a lazy yellow flame and soot deposits. In this case, a smaller diameter orifice will limit the amount of fuel and create the correct air/fuel mixture.

Some manufacturers provide special “high altitude kits”. Please consult your specific appliance operator’s manual or contact the manufacturer of your specific appliance to see if they have a kit available.

How do I properly operate my Power Gear slide out?

The operation of a Power Gear slide out is simple and intuitive, but for a refresher on doing it right, view this short video.

 

How do I rinse out the inside of my black tank using the Sani flush connection?

It is a good idea to periodically rinse out the inside of your black tank. View this short video for help using the Sani flush feature.