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Bob Vincent

4 months ago

Dec 2024, Excellent, excellent excellent in every way! Such a very good buying experience! Bought a used motorhome from them that we saw they had listed on FB marketplace. Called from Nebraska and talked to Trevor, in sales, who was very knowledgeable and very polite, answered all my questions. Drove up and looked at it and it was everything they said it was and more. After the sale they made sure we had everything we needed. They GAVE us a full tank of gas, a full propane tank, a new water pressure regulator, new sewer hose kit, t shirts, pens, coffee cups, tank chemical, pack of bath tissue, and a new water hose!!!! Who does that when you buy a used coach from them? I tell you, if you want the best buying experience and the best price and the best parts and service available, you go straight to Dakota RV by exit 55 on the north side of Rapid City, SD .. I cannot give any higher a recommendation to anyone else. Bob Kimball, NE

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Ditto Diane

5 months ago

I had a great experience working with this dealership. While traveling on a multi-week trip we had a part of the toilet foot lever assembly break. I called in to check about a replacement part & Adia took my call. By the time we arrived in person a bit later she had already researched the assembly for our toilet brand and was aware of what they did & did not have in stock for repair of ours. We were able to buy a repair kit at a reasonable price here. What really made our experience here stellar was her extra effort to research & help to know what she could do to help in our time of need. If I ever have a chance to recommend this place to others I certainly will.

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Angela Hagerman

a year ago

Today, my partner and I had the pleasure of stopping into Dakota RV during our trek to a job in Deadwood. Our main reason for visiting was to take a closer look at the Ekko Sprinter, a vehicle we have been eyeing for some time. Unfortunately, these vehicles are scarce in our hometown of Kansas City, so we were thrilled to have the opportunity to see one up close at Dakota RV. Upon our arrival, we were greeted by Scott, who went above and beyond to assist us. Not only did he show us the Ekko Sprinter, but he also introduced us to a Black Series Travel Trailer and a Revel, all of which have off-road capabilities - a must-have feature for us. Scott's knowledge and enthusiasm for the industry were evident throughout our interaction, and his kindness and willingness to help us make an informed decision were truly appreciated. If we ultimately decide to purchase the Ekko Sprinter, we have no doubt that we will be making the trip back to Dakota RV. The exceptional service provided by Scott has left a lasting impression on us, and we would be more than happy to experience that level of care and attention again. Thank you, Scott, for your outstanding assistance. It was a pleasure to meet you, and we are grateful for your help!

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Tyler

a year ago

Best kept secret west river. This is one of the best RV dealerships in the country and a lot of people agree. I've been to many of them in 3 years and have experienced good and bad all over the country. Dakota RV sold me a solid motor-home. Things don't always go perfect but they work hard to make things right and operate their business in good faith, that's all anyone can ask for. I always prefer small business that uses discretion and I can get on the phone anytime of day. Cole will go above and beyond for you, Kevin is a funny guy with decades of experience and very knowledgeable, Jeff will answer your texts late at night. Sometimes they take some time to get repairs and paperwork done, they have a lot of customers and the demand is high. I've pulled in and seen their parking lot packed with trailers and motorhomes to the entrance. You can trust these guys to take care of you if you're worried about making a big purchase. Thank you for the dream home!

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Steve White (Remerica United Realty)

7 months ago

I called them when our generator went out on our trip west. They got me in right away. JJ was awesome, he gave us some suggestions of places to check out while they looked at our motorhome. It turned out that it was a minor issue and we were back on the road. They were excellent to deal with, honest and I would HIGHLY recommend them to anyone needing RV service.

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