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Kunes Lacrosse RV, Inc
306 N Holmen Drive, Holmen, WI
229 reviews
2 weeks ago
Can’t say enough good things about Kunes! Trevor was absolutely fantastic to work with and the process was great from start to finish! Everyone we encountered from sales to parts to the final walkthrough was kind and incrediably knowledgable. We highly recommend Kunes!!
5 months ago
Oh where do we start. We bought our camper in May 2023. Had it for not even a couple weeks and the trim on the interior was pulling away from the counter. Speakers on the exterior were blow. Got tossed around the service department multiple times, with no phone calls back when promised. They said they could do nothing for trim that had broken on the table. Now fast forward to summer of 2024 we pull out are awning and it has separated from the camper. Doing our own research on it the awning had a recall on it. With that being said the camper should have never been sold to us with the recall on it. We had called Kunes parts department and they said that it was a valid recall. Then was passed off the service department where they said they would call to set up an appointment time. We waited several days with no call and we called them on Friday and finally got an appointment. We were told after dropping it off that it would be a couple days and they would let us know what the plan was going forward. Fast forward a couple weeks we had heard nothing it was silence on their end. Called and they said they had not heard anything and would let us know. Another week goes by and we finally get a call stating they will not fix it. With that being said the camper should have never been sold to us with a knowing recall for safety issues on it. Will never recommend anyone to this place ever when it comes to the service and parts department.
9 months ago
This was our second camper from Kunes and they did great! Friendly, welcoming, they know their stuff, and the whole process goes really smooth. Their service is great as far as the little touches like a new battery, sanitizing the water system, and getting everything ready! Trevor was our salesperson and he was very knowledgeable but not pushy in the least like some salespeople can be. Andy did excellent for our walkthrough, we felt confident on the use of all the features and systems in the camper afterwards! Laura made the paperwork process go smooth and pleasant. Even the folks in parts and the gal at the front desk are great!! We definitely recommend considering Kunes RV! If they don’t have what you want on site, they will find the perfect fit at other locations and bring it locally all as part of the price listed! If you’re thinking of a new camper, definitely start at Kunes!!!
4 months ago
Really enjoying our new Winnebago. Trevor was helpful before and after the sale, and we were pleased with their approach at Kunes. Happy to recommend.
a year ago
Once the purchasing process was started, everything went smooth and the purchase went through quickly. They answered all of our questions and were not pushy. They respected what we wanted in a camper and were good to work with. Later, when our camper needed warranty work done, they went out of their way [literally] to pick up our camper and get it back to their shop. Then, when it was done, they brought it back to our seasonal site and helped get it level.
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